Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (phone number, email address)
• Payment information (credit card details, billing address)
• Location data (pickup and destination addresses)
• Account credentials (username, password)
• Profile information and preferences

Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (device type, operating system, browser type)
• Usage data (app interactions, features used, time spent)
• Location information (GPS coordinates, IP address)
• Log data (access times, pages viewed, errors encountered)

3. How We Use Your Information

We use the collected information for various purposes:

• Provide and maintain our taxi booking services
• Process transactions and send booking confirmations
• Communicate with you about your bookings and account
• Improve our services and user experience
• Ensure safety and security of passengers and drivers
• Comply with legal obligations and resolve disputes
• Send promotional materials (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Drivers: We share necessary trip information with assigned drivers
• Service Providers: We work with third-party companies for payment processing, analytics, and customer support
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with mergers or acquisitions
• Emergency Situations: We may share information to protect safety in emergency situations

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure servers and databases with access controls
• Regular security audits and updates
• Employee training on data protection practices
• Incident response procedures for data breaches

6. Location Information

Our services require location data to function properly:

• We collect location data to determine pickup and destination points
• Location tracking helps optimize routes and improve service
• You can control location sharing through your device settings
• Location data is retained only as long as necessary for service provision

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of data processing

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and prevent fraud

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: Ks0122359@gmail.com
• Phone: +91 8595328605
• Address: Preet Vihar Part2 Rudrapur Uttrakhand 248197